Unfortunately, we currently only deliver within the United Arab Emirates and do not offer international shipping.

Our estimated delivery time within the UAE typically ranges from 1 to 2 business days, depending on the delivery location. Orders placed before 2:00 PM will be delivered the same day in Dubai, and by the next business day to other Emirates. For orders placed after 2:00 PM, delivery can be expected within 2 business days, excluding Sundays and public holidays.

Free delivery for purchases above AED 500 and AED 25 delivery fee for purchases under AED 500.

Yes, a tracking link will be sent to your email by our delivery partner where you can track the journey of your order. Alternatively, you can track your order on the “track order” section on the website footer.

Our fulfilment team will apply thorough quality control measures and will inspect the condition of each item prior to shipping it. However, If you receive a defective or damaged item, please contact our customer care team immediately at info@byedit.com or call us on 800EDIT (8003348). Our team will guide you through the process. 

Yes, all our watches and accessories come with a standard manufacturer's warranty. The warranty period may vary depending on the product. Please refer to the product description for more information. The warranty card will be shipped with the product and will have the details.

We aim to process orders quickly, but if you need to cancel your order, please reach out to our customer care team as soon as possible. Once your order has been handed over to the delivery courier, orders cannot be cancelled. However, you can follow the return policy.

Yes, all prices displayed on our website are inclusive of applicable taxes within the United Arab Emirates.

We offer a hassle-free return policy. Please review our policy here. 

To initiate a return, please contact our customer care team at info@byedit.com or call us on 800EDIT (8003348). They will guide you through the return process and schedule a free pick up. You also contact us via WhatsApp on +97145119955. Alternatively, you can create a return request on the “my accounts” section on the website if you are a registered user.

No, we offer free returns within the United Arab Emirates. You will not incur any charges for returning the item.

Once we receive the returned item, it usually takes 7 – 14 business days to process the return, inspect the item(s) and initiate the refund.

We will issue a refund for the returned item once it has been received and inspected. The refund will be processed through the original payment method used during the purchase.

We do not offer direct exchanges. However, you can return the item following our return policy and place a new order for the desired item.

We accept various payment methods, including credit and debit cards.

Please reach out to our customer care team from Monday to Saturday via phone or email between 9:00 AM to 6:30 PM (daily except public holidays) 

Phone -800EDIT (8003348)

Email - info@byedit.com

Alternatively, please reach out to us via WhatsApp on +97145119955 between 9:00 AM to 6:30 PM (daily except public holidays)